The redeemable rewards through the Antidote Retail store are often despatched every number of months. If it's been more than a month since you redeemed your reward, really feel free to Get in touch with us and provide your Antidote username, so we could check your redeem status. Impression: SEGA https://www.google.ca/maps/d/viewer?mid=1jYh9HFMN40XezUPsF6N419SWgynyVMw